1. What makes Ella's Stellar Pies unique? At Ella's Stellar Pies, we pride ourselves on our wide variety of bakery products made with love and creativity. Our unique offerings include traditional crust pies, Graham cracker crushed pies, sweet potato cupcakes, cookies, minis, and much more!

  2. Do you offer customization for special dietary needs? Absolutely! We understand the importance of catering to various dietary preferences and restrictions. Please reach out to us regarding any specific dietary requirements, and we'll do our best to accommodate your needs.

  3. How can I place an order? Ordering from Ella's Stellar Pies is easy! Simply browse our website, select the items you'd like to purchase, and proceed to checkout. You can also reach out to us directly if you need assistance or have any special requests.

  4. What payment methods do you accept? We accept various payment methods, including major credit cards, debit cards, and PayPal, to ensure a convenient shopping experience for our customers.

  5. How are your products shipped? To ensure the freshness and quality of our bakery products, we use reliable shipping methods. Depending on your location, orders may be shipped via standard or expedited shipping. Rest assured, we take great care in packaging your items to prevent any damage during transit.

  6. Can I schedule a delivery date for my order? Yes, you can! During the checkout process, you'll have the option to select your preferred delivery date based on availability. We recommend scheduling your delivery date in advance to secure your desired timeframe.

  7. Do you offer international shipping? Currently, we primarily ship within the United States.  However, if you're located outside of our standard shipping areas and are interested in placing an order, please contact us, and we'll do our best to accommodate your request.

  8. How long will my order take to arrive? Delivery times may vary depending on your location and shipping method selected. Typically, orders are processed and shipped within [insert timeframe], and delivery times range from [insert timeframe]. You'll receive a confirmation email with tracking information once your order has been dispatched.

  9. What should I do if my order arrives damaged or incorrect? Your satisfaction is our top priority. If your order arrives damaged or incorrect, please contact us immediately with details and photos, if possible. We'll work swiftly to resolve the issue and ensure you receive the products you ordered in perfect condition.

  10. How should I store my bakery products once they arrive? Upon receiving your order, we recommend storing bakery products according to their specific instructions provided on the packaging or our website. Generally, refrigeration or freezing may be recommended for certain items to maintain freshness and quality.